Returns, Exchanges & Cancellations

Dyad has a risk-free purchasing policy. If our products don’t live up to your expectations, we’ll take them back. You have 14 days to return or exchange products from the date you received it.

If you live near one of our stores, you can always test our bikes or scooters through free trials for up to three days before buying.

Product Specific Return and Exchange

Specifics on Returns, Exchanges, and Cancellations