Jobs

We're a young, fast-growing company. Our mission is to make it easy for people to discover innovative e-scooter and e-bike brands, both in person and online. We’re looking for amazing people who want to make an impact and are all about getting the job done. We're hiring for a number of full-time positions across roles in Tech, Marketing, Operations and Sales.

Full Time Sales Representatives

The Role

As a Dyad team member, you will be responsible for delivering awesome customer experiences. Electric mobility experience is NOT needed.

On a day to day basis, you will:
-Be an ambassador for the Dyad brand
-Meet and exceed monthly sales targets
-Inspire trust and create connections with clients
-Be outgoing, friendly and fun
-Deliver smooth, flawless customer experiences
-Be dynamic
- Deliver amazing after-sales support and service to keep customers coming back
-Be consistent and disciplined with customer follow up
-Be reliable – we are a small team so your part makes a big difference
-Create a memorable, relaxed and no-pressure journey for the customer

Requirements

-Bilingual (French, English)
-Able to work a flexible schedule (including week-ends)
-2-3 years experience working in sales/customer relations in any industry
-Smart, hands on and able to work quickly
-Excellent communication (and listening) skills
-Have an entrepreneurial mindset and a willingness to “get your hands dirty”, with the capacity to adapt to unexpected situations and to solve problems easily
-Proactive, reliable and has a growth mindset
-Experience in a startup or in a similar dynamic, innovative environment

Benefits

-Competitive salary (plus bonus and uncapped commission)
-Discounts on Dyad products and services
-Work in central districts
-Get promoted sooner than in a typical business if you're (and Dyad is) doing well
-Really make a difference with your skills by becoming a key employee in a fast-growing startup
-Open, respectful and fun company culture
-Work with people who love what they do every day

Are you interested in this job, or you want to refer someone? Email your resume to jobs@dyadcycles.com

Summer Sales Representatives

The Role

As a Dyad team member, you will be responsible for delivering awesome customer experiences. Electric mobility experience is NOT needed.

On a day to day basis, you will:
-Be an ambassador for the Dyad brand
-Love being a Dyad product expert (we provide all the training)
-Inspire trust and create connections with clients
-Be outgoing, friendly and fun
-Deliver smooth, flawless customer experiences
-Be dynamic
-Build loyalty, provide amazing after-sales support and service to keep customers coming back
-Be consistent and disciplined with customer follow up
-Be reliable – we are a small team so your part makes a big difference
-Create a relaxed and no-pressure journey for the customer
-Meet and exceed monthly sales targets

This role is well suited to a university student in business, marketing, social sciences or related field. Please note this is a short term position with part time work (including paid training) starting April 1st and switching to full time May 1st and ending August 31st.

Requirements

-Bilingual (French, English)
-Able to work a flexible schedule (including week-ends)
-3 months-1 year experience working in sales/customer relations in any industry
-Excellent communication (and listening) skills
-Have an entrepreneurial mindset and a willingness to “get your hands dirty”, with the capacity to adapt to unexpected situations and to solve problems easily
-Able to work a flexible schedule (including week-ends)

Benefits

-Competitive salary (from 17$ per hour for students and increasing based on level of experience and job performance)
-Discounts on Dyad products & services
-Work in Montreal central districts
-Potentially end-up with a full-time job if you're (and Dyad is) doing well
-The opportunity to work for a progressive, sustainable company
-Open, respectful and fun company culture
-Work with people who love what they do every day

Are you interested in this job, or you want to refer someone? Email your resume to jobs@dyadcycles.com

Full Time Head of Mechanics / Technicians

The Role

Dyad is looking for a head of mechanics to join our team. You will have the opportunity to develop valuable technical skills through on the job training, all while working in an environment that is fast-paced, fun, collaborative, and with a purpose. NO industry experience needed.

On a day to day basis, you will:
-Lead maintenance operations, oversee a team of mobile mechanics, and train new employees/apprentices
-Maintain a collaborative attitude and team spirit in an fast paced, dynamic environment
-Become a Dyad vehicle expert, knowing them inside and out
-Be an ambassador for the Dyad brand
-Carry out warehouse inventory management
-Ensure the maximum number of vehicles are working and on the road
-Carry out planned and on the spot inspections, maintenance, and repair work across Montreal
-Work independently in the field and travel 30-70% of the time within a set geographical area
-Follow all Dyad guidelines and maintain our quality standards
-Meet and work with clients on location and in our shop to carry out repairs
-Provide support to the sales and operations team when necessary
-Act as a liaison between customers and the engineering and manufacturing team to provide feedback and enable them to continuously improve our products

Requirements

-Hold a valid (car) driver’s license
-Bilingual (French, English)
-Able to work a flexible schedule (including week-ends)
-Mechanic certificate OR 1-3 year work experience as a mechanic (any industry welcome)
-Excellent communication (and listening) skills
-Bonus if you have experience as a lead mechanic or supervisor
-Be customer-focused
-Good communication skills
-A quick learner
-Hold yourself at a high standard of quality and efficiency
-Bonus if you have working knowledge of electrical circuits and soldering

Benefits

-Competitive salary (with bonus and insurance)
-Discounts on Dyad products & services
-Work in central districts
-Get promoted sooner than in a typical business if you're (and Dyad is) doing well
-An opportunity to make a real impact on the company’s growth and evolution
-Open, respectful and fun company culture
-Work with people who love what they do every day

Are you interested in this job, or you want to refer someone? Email your resume to jobs@dyadcycles.com

Apprentice Mechanics/Trainees (Paid Summer Internships)

The Role

We're looking for apprentice mechanics. You'll have the opportunity to develop valuable technical skills through on the job training, all while working in an environment that is fast-paced, fun, collaborative, and with a purpose.

As a intern, you’ll ensure our e-scooters and e-bikes are running at their best every day and keep our customers happy.

On a day to day basis, you will:
-Be an ambassador for the Dyad brand
-Become a Dyad vehicle expert, knowing them inside and out
-Carry out on the spot inspections, maintenance, and repair work under the supervision of the head mechanic
-Follow all Dyad guidelines and maintain our quality standards
-Provide support to the sales and operations team when necessary
-Build positive relationship with clients
-Maintain a collaborative attitude and team spirit in an fast paced, dynamic environment
-Develop your technical skills and advance your career

Please note this is a short term position with part time work (including paid training) starting April 1st and switching to full time May 1st and ending August 31st.

Requirements

-Hold a valid (car) driver’s license
-Bilingual (French, English)
-Able to work a flexible schedule (including week-ends)
-Mechanic student OR 2-3 months work experience as a mechanic (any industry welcome) OR have an interest for electric vehicle + mechanical aptitudes
-Excellent communication (and listening) skills
-Be customer-focused
-Good communication skills
-A quick learner
-Hold yourself at a high standard of quality and efficiency
-Be dynamic

Benefits

-Competitive hourly wage (from 17$ per hour for students and increasing based on level of experience and job performance)
-Discounts on Dyad products & services
-Work in Montreal central districts
-Potentially end-up with a full-time job if you're (and Dyad is) doing well
-The opportunity to work for a progressive, sustainable company
-Open, respectful and fun company culture
-Work with people who love what they do every day

Are you interested in this job, or you want to refer someone? Email your resume to jobs@dyadcycles.com

We are also always on the hunt for interns who want to join a fun team that gives them real responsibilities. If you are interested and think you have what it takes, you can always contact us on jobs@dyadcycles.com