In-Store
Once the inspection is complete, a refund will immediately be issued via the original payment method.

Shipping/Carriers Services
Online purchases will be refunded within 3 days of inspection. Refund confirmation will be sent.

Returns Through our Pickup Service

A- If the original purchase was made online: once we receive and inspect your item, we’ll initiate your refund within 1 - 3 business days. We’ll send you a confirmation.

B- If the original purchase was made in-store: once we receive and inspect your item, you’ll be invited to the store where the original purchase took place. A refund will be issued via the original payment method.


Note: A refund for a returned item will not usually post to your credit card account instantly. Instead, it can take up to 15 business days before a refunded purchase will appear on your credit card, bank or Paypal  statement. We recommend contacting Paypal or your bank/credit card company with any questions.