Privacy Policy

Our Commitment
Welcome to the website of Dyad (“Company,” “we,” or “us”).  We respect your privacy and are committed to protecting the personal data we hold about you. This policy explains what data we collect about you, how we collect it, the measures we take to keep your data secure and the uses we make of it. We also explain the options you have in relation to your personal data. When you request services from us or access our websites, you consent to our collection, retention and use of your personal data in the manner described in this policy and accept the risks outlined in the security section.

This policy covers the personal data we collect about you for our business. It does not address data that does not personally identify you, such as aggregated anonymous data. We are free to use non-personal data as we wish. We do not knowingly obtain personal data from individuals under age 13 years.

What We Collect
We collect the following types of information about you:  name, address and contact details, telephone number, email, date and place of birth, passport number, driver’s license number, employer(s) name and address, credit card information, affiliations with companies, associations, colleges or cities, location data such as geographic location of electronic devices used to contact us, charges you incur and other information relating to your transactions, and information about your credit history from consumer reporting agencies.

How We Use It
We use this information to operate, maintain, and provide to you the features and functionality of services, improve our products and services, as well as to communicate directly with you, such as to send you email messages. We may also send you emails, messages, or call you related to our products (e.g., order confirmations, technical and security notices). 

How We Collect
We collect personal data directly from you when you use our services and products, on our website, and when your call or visit our stores. We also gather personal data about you from a variety of other sources, such as our online affiliates and business partners.

We also use certain technologies on our website such as Google Analytics or Kissmetrics. Our website and e-mail messages may contain links to websites operated by other companies. You should be aware that the collection and use of any data you provide on these websites will be governed by the privacy policy of the company providing the website and not by this policy.

Retention and Storage
We do our best to ensure that the personal data we retain about you is stored securely and is as accurate, current and complete as necessary for the purposes we use it for. 

Security
As you may be aware, there is no completely secure method of transmitting or storing data. We care about the security of your information, and uses commercially reasonable safeguards to preserve the integrity and security of all information collected. To protect your privacy and security, we take reasonable steps to verify your identity. You are responsible for controlling access to your email communications from us, at all times. However, we cannot ensure or warrant the security of any information you transmit to us or guarantee that information provided by you may not be accessed, disclosed, altered, or destroyed. Your privacy settings may also be affected by changes to the functionality of third party sites and services available through us. We are not responsible for the functionality or security measures of any third party.

In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

Updating of Privacy Policy
We review our privacy policy and practices regularly and make changes as needed. Our website includes information on our most up-to-date practices.

Contact Us
We hope this policy answers your questions about our collection and use of your personal data. If you have additional questions or want to contact us for a specific purpose, please contact us at info@dyadcycles.com