If the product you ordered is in stock, your order will be shipped out as fast as possible.
If the order still hasn’t been shipped or delivered, you are free to cancel your order at any time without penalty. Notify us that you'd like to cancel, and we will issue a 100% refund.
Canceling or modifying an order without paying fees any time after it has shipped or delivered is not possible. If possible, refuse the shipment when the courier service attempts delivery. This will reroute the package back to our facilities. If this is not possible and the order must be delivered, please mention that to our Support Service and make sure to not unpack or use the product. When the product is returned, received, and inspected by our team, the round trip shipping fees + credit card processing fee of 3% will be deducted from your refund and the balance will be credited back to your original method of payment.