Be Always One Step Ahead.
Be up-to-date with mobility solutions: drive a Dyad electric bike.
It has the lightheartedness and freedom of a bicycle.
What Makes Us Different
We know that biking is as much a way of life than a mode of transport.
That’s why we offer you a comprehensive range of products, services and additional support.
Real Test Rides
Test any of our electric bikes, it’s free. Or go for a few-hour, 1-day or 2-day test rental before purchasing a model. The rental fee gets waived if you buy it.
We offer short-, mid-, or long-term rentals.
All new Dyad electric bikes come standard with a one-year transferable warranty and free scheduled maintenance. We also promise you 100% satisfaction. If an item hasn’t met your expectations, we will take it back.
Apply for credit in store and enjoy low monthly installments or defer payments with our financing solutions.
Add some peace of mind to your ride, and opt for service plans that offer a broader level of coverage such as road assistance, priority service, or technical support, etc.
When you’re already a customer, our trade-in program makes it easy and more affordable to enjoy the latest electric bikes whenever you want. Trade in your used Dyad for in-store credit when you upgrade to any new Dyad.
Dyad electric bikes combine both torque sensor pedal assist and power on demand (twist throttle).
On pedal assist, the drive system doesn’t replace human power. It uniquely augments it. Whenever you pedal, a small but powerful electric motor adds to your force. The Dyad bikes provide 3 to 5 levels of assistance depending on the model.
On “throttle mode”, our electric bikes run by themselves using only battery power. Stop pedaling, twist the throttle and the e-bike will propel you as on an agile and quick motorcycle (albeit at lower speed).
If you switch off the electric power your e-bike will behave like a normal bike. You can switch it off any time. This is also why you don’t need to worry about emptying your battery before reaching the destination.
No. In Canada, Dyad electric bikes are legally classified as power-assisted bicycles. This means that they are bound by the same laws that apply to traditional bikes, not motorcycles or cars.
- No driver’s licence is required (for riders over 18 years of age);
- No written test is required;
- No vehicle registration or plate is required;
- No motor vehicle liability insurance is required;
- All operators/riders/passengers are required to wear an approved bicycle helmet;
- In Quebec, all riders must be over 14 years of age (NOTE: between the ages of 14 and 17, riders must hold a driver’s licence authorizing at least use of a moped);
Currently, eight Canadian jurisdictions (British Columbia, Alberta, Saskatchewan, Manitoba, Quebec, Nova Scotia, Newfoundland and Labrador and the Yukon Territory) have legalized electric bicycles for public road use. Of these eight jurisdictions, four have a minimum age requirement – the requirement is 12 years in Alberta, 14 in Manitoba and Quebec, and 16 in British Columbia.
As fast as you like. When you reach a speed of 32 km per hour the regulation circuits will smoothly and silently adjust the electric power down to nothing. You can still go faster by pedaling harder or by going downhill.
For a full charge, our lithium batteries (li-ion and LiFePO4) will take anywhere from 2-4 hours.
You can recharge the batteries any time before they are fully discharge. They have no memory effect. The more often you charge the batteries — the longer they live.
We use modern, light-weight lithium-ion and LiFePO4 batteries.
Here is a comparison between the four main types of batteries currently used in the e-bike industry:
Lithium Iron Phosphate (LiFePO4) – LiFePO4 batteries are the highest quality batteries available in today’s market. Although they cost the most money upfront, they have the longest life and the lowest weight. They have been tested to 2000+ life cycles to 80% state of discharge. In clear, a LiFePO4 battery can last up to 2000 full charge cycles before it needs to be replaced. They are stable, reliable, and durable for all EV applications. Because they last 5-7 times longer than cheaper battery types, the higher cost will be negated over time.
Lithium Ion (li-ion) – Li-ion batteries are one of the preferred rechargeable lithium battery chemistry today. They’re pretty comparable to NiMH batteries, with the exception of these two differences: li-ion batteries are a little bit lighter, and a li-ion battery will last about 800 full charge cycles before it needs to be replaced. Similarly to LiFePO4, the higher purchase cost of li-ion batteries will be negated over time because they live longer.
Nickel Metal Hydride (NiMH) – NiMH is a mid-range battery chemistry and a big jump from SLA batteries. They’re much lighter and have a better overall lifetime. A NiMH battery will last about 500 full charge cycles before it needs to be replaced.
Sealed Lead Acid (SLA) – Lead acid is a proven technology and can be relatively cheap. Lead acid batteries are the heaviest of the four types with the shortest overall lifetime. A lead acid battery will last about 300 full charge cycles before it needs to be replaced. SLA batteries have been largely phased out (the exception would be electric scooters, which still often use SLA batteries.)
Battery technology continues to improve everyday. We upgrade our e-bikes accordingly.
The range of an e-bike per charge depends on several factors. One of the main factors in determining how far you can travel on a single charge is how much assistance you provide (i.e. whether you’re in eco-, normal- or power mode). Other factors that can have a big impact are capacity, age and condition of battery; cyclist’s weight; track profile; wind and temperature; road surface; tire pressure and frequency of “stop and go”. Obviously, the more pedaling you do, the less strain on the battery and the more range you’ll achieve. The ranges stated on our product pages should give you a good idea.
We use modern, light-weight lithium-ion and LiFePO4 batteries. If handled with care lithium-ion battery will live up to 800 full charge cycles. LiFePO4 can live up to 2000 full charge cycles. Overtime, whether you use your e-bike or not, your battery will gradually lose its capacity to hold a charge. This loss of capacity (aging) is irreversible. As the battery loses capacity, the length of time it will power the product (run time) decreases. It is normal.
Dyad lithium batteries have no memory effect. It is best to charge them as often as possible to help preserving them.
Lithium batteries continue to slowly discharge when not in use or while in storage. If you do not use your e-bike for one month or more, you should remove the battery and store it separately from the e-bike. Store the battery in a cool room (7-10 degrees Celsius is optimal). Charge or discharge the battery to approximately 50%-70% of capacity before storage. Then charge it once every month to approximately 50% of capacity. This will protect it against total discharge which could damage your battery. If you do not follow the instructions, and the battery has no charge remaining when you check it, consider it to be damaged.
Taking care of your electric bike can be very rewarding, and can make riding much more enjoyable. It also preserves the value of your bicycle, and helps ensure your ride is safe. We suggest We recommend tune-ups once a year at a minimum for all power-assisted bikes.
Yes. For the most part, every Dyad is water and weatherproof. You’ll be fine in even the most torrential downpour. But this does not mean they’re water-tight! If you submerge any of these products in water, it will seep into the openings and likely cause damage. These products are fine in normal rain or damp riding conditions.
If you plan on riding in the rain or snow on a regular basis, we recommend taking some extra steps to further waterproof your e-bike. Step by our stores, we will ensure that all electrical connections are wrapped in electrical tape and all connectors and exposed openings are sealed with clear silicone.
Canada’s Electric Bike Regulations:
Motor Vehicle Safety Regulations (C.R.C. , c. 1038), Subsection (2.1)
Quebec’s Electric Bike Regulations
Highway Safety Code R.S.Q., chapter C-24.2
Société de l’assurance automobile du Québec (SAAQ)
City of Montreal (SPVM)
No. Modifying your electric bicycle for the purposes of increasing its speed beyond 32 km/h will no longer qualify it as an e-bike. Moped and/or limited-speed motorcycle requirements such as licensing, registration and insurance may then apply.
Yes, if your Dyad e-bike is adapted or constructed for the carriage of more than one person. No, if your Dyad is not constructed or adapted to carry a passenger. Please refer to our user manuals.
It is ok to carry children. Your child seats and fitting must comply with the relevant Canadian standards.
Dyad electric bicycles are legal in Canadian provinces that have legalized e-bikes for public roads use. Dyad electric bicycles comply with federal and provincial regulations.
But keep in mind that some provinces have not legalized power-assisted bicycles for public road use. In addition, age requirements may vary from a province to another. Municipalities may also pass by-laws specific to e-bikes that prohibit them from municipal roads, sidewalks, bike paths, bike trails, and bike lanes under their jurisdiction. If you have questions, contact us. We are here to help.
Dyad electric bikes are 100% legal for use on public roads anywhere in the province of Quebec. Our electric bikes are allowed to travel anywhere bicycles are permitted to travel.
It depends on the particular circumstances that lead to the licence suspension. If you have a driving prohibition order related to a conviction under the Criminal Code of Canada, you cannot legally operate an e-bike. If your driver’s licence has been suspended under other circumstances, it is recommended that you discuss your situation with a licensed legal practitioner before deciding to operate an e-bike.